Privacy Policy

1. Information We Collect

We collect information you provide directly to us, which may include:

• Contact details: Full name, email address, phone number.
• Booking data: Selected dates for guided hikes, number of participants, preferences (e.g., bird watching, tree identification).
• Payment information: Transaction data is securely processed by our payment provider and is not stored on our servers.
• Communications: Any correspondence you have with our support team.

2. Use of Information

We use the collected information for the following purposes:

• Manage and confirm your bookings for ecological tours and guided hiking.
• Send relevant information about your tour (meeting point, recommendations, weather conditions).
• Respond to your inquiries and provide customer support.
• Improve the safety and quality of our educational experiences in the central jungle of Peru.
• Comply with legal and regulatory obligations.

We do not use your data for third-party marketing or to promote extreme tourism or services unrelated to our naturalist mission.

3. Data Protection

We implement appropriate technical and organizational measures to protect your personal data against unauthorized access, alteration, or destruction. Access to information is restricted to authorized personnel necessary to manage your booking.

4. Sharing Information

We do not sell, trade, or transfer your personal information to third parties, except in the following cases:

• Certified guides: We share your name and number of participants with our naturalist guides for tour logistics.
• Legal compliance: When required by law or to protect our rights, safety, or property.
• Service providers: With companies that help us operate (e.g., payment processor), who are obligated to maintain confidentiality.

5. Your Rights

You have the right to:

• Access the personal information we have about you.
• Request correction of inaccurate data.
• Request deletion of your data, subject to certain legal retention obligations.
• Object to the processing of your data for specific purposes.

To exercise these rights, contact us at privacidad@discoverhomosassa.com.

6. Changes to This Policy

We may update this Privacy Policy occasionally. Any changes will be posted on this page with a new "Last updated" date. We recommend reviewing this page periodically.

7. Contact

If you have questions about this Privacy Policy or our data practices, you can contact us:

Email: privacidad@discoverhomosassa.com
By mail: FloraFauna - Privacy Department, Selva Central, Peru.

For general inquiries about our tours, visit our contact page.